FactSet Research Systems

EMEA RMS Implementation Specialist (Milan)

FactSet Research Systems

Sep 5th, 2022
Analysts, portfolio managers, and investment bankers know FactSet Research Systems has the facts down pat. The company offers global financial and economic information for investment analysis. FactSet also offers software for use in downloading and manipulating the data. (Its products can be fully integrated with Microsoft applications such as Excel and PowerPoint.) Among the company's applications are tools for presentations, data warehousing, portfolio analysis, and report writing. Revenues are derived from month-to-month subscriptions to services, databases, and financial applications. More than 80% of revenue comes from investment managers; investment banking clients account for the rest.

Geographic Reach

About 30% of the company's revenues come from outside the US. Recent geographic growth efforts include the build out of new space in Paris and New York, as well as the continued expansion of offices in India and the Philippines. It opened its 24th office, located in Dubai, in 2011. In addition to those locations, FactSet has international offices in Australia, Germany, Italy, Japan, Hong Kong, and the Netherlands.

Financial Analysis

FactSet has managed to achieve several years of consecutive growth in profits and revenues, including in 2011, despite a weak economy. In 2011 the company reported a 13% growth in revenues due to a number of factors: broad-based growth across geographical segments; clients continued use of advanced applications such as Portfolio Analysis; growth in the number of clients and users; new functionality within FactSet that improves clients' workflows by consolidating multiple services into one platform; the expanded deployment of proprietary data; $17 million of incremental revenues from the acquisition of Market Metrics in 2010; an increase in the client retention rate; and annual price increases.

Net income grew by 14% in 2011 thanks to higher revenues offset by a 14% increase in selling, general and administrative costs due to higher travel and entertainment expenses, increased stock-based compensation from performance-based stock options, and a full year of expenses from the acquisition of Market Metrics.


The company's success is in part due to its focus on growing its proprietary content collection efforts, as well as investing in products and applications. Such efforts in 2011 include the launch of new reports and analytical tools, including Interactive Charting, FactSet Market Aggregates, Debt Capital Structure Analysis, and Idea Screening. In 2012 it added StreetAccount, a provider of news managment services for investment professionals, to its holdings.

FactSet has also benefitted from the launch of wireless applications to allow for mobile access to its offerings, as well as from its 2010 acquisition of Market Metrics, a US-based market research firm.

Concurrent with the growth of its products and services, the company has gained new clients and users both in the US and internationally. By 2011 more than 48,000 financial professionals from some 2,200 corporate clients used the company's services (compared with some 42,000 financial professionals from approximately 2,100 corporate clients the previous year). As a result of its growth, in 2011 FactSet made capital expenditures that included investing in computer equipment and other technology, and hiring more more consultants and software engineers.


In 2012 Brown Capital Group and T. Rowe Price Associates owned 10% and 9% of FactSet, respectively.
Norwalk, Connecticut,
United States
FactSet RMS Partners is a solution of customized products which standardize, automate and streamline the process of writing and distributing research reports, increasing financial analyst productivity of research reports and decreasing time-to-market. Fully integrated into our clients’ internal processes, FactSet RMS Partners allows them to specify and control exactly how their complete workflow is to be conducted from raw data generation through publication and distribution in polished reports and models. With the workstation and FactSet Partners combined together, FactSet is in the unique position on the market to be able to offer a total research workflow solution to both IB and IM clients.
To support the growth of our business, we are looking for a highly motivated individual with a relatively high level of technical skills and expertise in addition to an equivalent level of client facing and interpersonal skills. You will join a dynamic group and will participate to the deployment and success of FactSet RMS Partners for new market opportunities. As a Product Specialist, you will be responsible for helping implement, install, customize and support the product at the client.
  • Working with senior business and IT contacts at our clients to specify functional and technical requirements of the solution
  • Building custom reports and technical modules that meet these requirements
  • Working with clients to troubleshoot any technical issues that may arise
  • Providing end user training and manage change
  • Organizing and relaying client feedback for enhancements and bugs
  • Helping identify opportunities and grow business at existing clients
  • Building client relationship
It is a position of responsibility and seniority in a business segment with tremendous growth potential. The logical evolution for a FactSet RMS Partners Product Specialist is to become project manager on large client implementations.
  • Superior proficiency/skills with Microsoft Excel and Word
  • Knowledge of or strong interest in working with programming languages (Visual Basic, SQL…)
  • Superior client service attitude and skills
  • Strong results-oriented mentality, motivation and desire to achieve
  • Understanding of relational databases
  • Ability to communicate and work with a variety of people in different departments
  • Strong interest in investments research – including willingness to participate in CFA or equivalent programs over time
  • Ability to travel domestically and abroad
We offer:
International working environment in a global company, career growth opportunities, full training, prime office location in Milan, free health and accident insurance, free lunch, free coffee/juice, employee referral scheme, bonus system, CFA programme, fantastic colleagues.
Start date: Flexible

If you require alternative methods of application or screening, you must approach FactSet Research Systems directly to request this, as we're not responsible for the employer's application process.

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